How We Work
From initial inquiry to delivery — six clear steps
Six steps between your inquiry
and product shipment — each one coordinated.
Order Process
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Receiving the Order
You send an inquiry by email or call us directly. We register the requirement and prepare clarifying questions regarding the specification.
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Grading Clarification
We agree on the material grade: A, B, C or Rustic. Each category defines the surface character and its impact on the product cost.
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Dimensions Specification
We determine the exact specification: thickness, width, length. If needed — non-standard parameters for a specific project or manufacturing process.
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Packaging Agreement
We discuss the packaging method depending on volume, transport route and the client's technical requirements for cargo acceptance.
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Delivery Date Agreement
We fix the shipment dates taking into account current production capacity and the client's established deadlines.
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Payment Terms Agreement
Payment terms are agreed individually for each client.
Let's Discuss Your Order
Submit a request — our manager will contact you within one business day and prepare a commercial offer.
or call us directly +380 (50) 540 18 74- In-house production — no middlemen or trade markups
- Quality control at every stage of production
- Custom manufacturing to your dimensions and specifications